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This store has earned the following certifications.
, Transparent Ingredients:
100% FSC Certified Bamboo Fiber - Made from 100% FSC certified bamboo fiber, our Terra baby wipes are free from added plastic and retain the natural essence of bamboo for gentleness and sustainability. - Key Features: - Recycled and biodegradable. - Natural and eco-friendly. - Ideal for sensitive skin.
99.7% Pure New Zealand Purified Water - Our wipes contain 99.7% pure New Zealand purified water, ensuring a gentle, hydrating cleanse for your baby. - Key Features: - Hydrates and nourishes. - Odorless and chemical-free. - Safe for everyday use.
Hydrolyzed Soy Protein - Enriched with hydrolyzed soy protein, our wipes further enhance skin health by providing essential nutrients and moisture. - Key Features: - Soothing and moisturizing. - Supports skin barrier integrity. - Gentle and effective.
, Pure & Gentle:
100% Biodegradable and Free from Harsh Ingredients - Our Terra wipes are fully biodegradable and free from plastic, chemicals, fragrances, and optical brighteners. - Key Benefits: - Environmentally friendly. - Safe for both baby and the planet. - Gentle on delicate skin.
Made in New Zealand - Cared for and tested in New Zealand, ensuring the highest standards of quality and safety. - Key Benefits: - Manufactured using local expertise. - Rigorously tested for biodegradability and effectiveness. - Trustworthy and reliable.
, Dermatologically Tested:
Dermal Test Accreditation from Dermatest - Our Terra biodegradable wipes have been rated 'Excellent' for all skin types by Dermatest, ensuring they are safe and effective for even the most sensitive baby skin. - Key Features: - Officially certified by a reputable dermatological testing agency. - Recommended for sensitive skin. - Gentle and soothing.
Natural Ingredients for Skin Health - The natural ingredients in our wipes help nourish and moisturize even the most sensitive skin, while protecting against potential irritants. - Key Benefits: - Hydrates and soothes. - Supports skin hydration. - Protects against irritation.
, Thick & Textured:
Durable and Moist Wipes - Designed with a thick, durable texture and extra moisture, our Terra wipes are easy to dispense from their flip-top lid. - Key Features: - Durable and moisture-rich. - Easy to use. - Perfect for cleaning delicate skin.
Cross-Woven for Softness - Our wipes feature a cross-woven texture similar to cloth, providing a gentle yet effective cleansing for baby's delicate skin. - Key Features: - Soft and non-irritating. - Comfy and gentle. - Perfect for everyday use.
, Everyday Use:
Perfect for Multiple Cleanings - Terra’s sensitive water wipes are ideal for cleaning bums, faces, hands, and everyday messes at home and on the go. - Key Features: - Suitable for various cleaning needs. - Fits into busy lifestyles. - Animal-friendly and never tested on animals.
Not Flushable - As with all baby wipes, these wipes are not designed for flushing down the toilet. - Key Features: - Eco-friendly disposal. - Prevents clogs and sewer issues. - Safe for home and environment.
We accept order cancellation before Within 24 hours the product is shipped. If the order is cancelled you will get a full refund.
If for any reason you are not satisfied with the purchased item,You have 30 days after delivery of your order to return an item.
After 30 days of delivery of your order, we will no longer accept returns.
To request a return,please email us at:[email protected] ,We will respond within 24 hours after
the consumer sends the email (except weekends).
If it is a quality issue, please
provide an order number and attach clear photos of the items that represent the
issue.
After we receive the returned order, our Quality Assurance department will
inspect and verify the condition of the item.Upon acceptance of your return, a refund
will be issued to the original form of payment within 1-3 business days.
Items returned without authorization will not be accepted.
The time frame for return
must not exceed 30 days from when the original order was received.
Any promotional
gifts must also be returned with your returned item.
All items must be returned in
their original condition, without scratches or signs of wear, and must not be resized or
altered in any way.
Your return needs to be sent within the given time frame(3-12
working days)
Please make sure you provide us the tracking# and receipt after you
return.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, we will credit the credit limit to your credit card or original payment method within 5 business days (bank processing time frame).
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