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This store has earned the following certifications.
Terra Pure Beauty Care / Terra Pure Personal Care
Made Free from Parabens, Sulfates, Phthalates, Synthetic Dyes, and Fragrances
Our products are meticulously crafted to ensure they are free from parabens, sulfates, phthalates, synthetic dyes, and fragrances. This formula is designed to be gentle and kind to your skin without compromising on effectiveness.
Made with Plant-Derived and Other Thoughtfully Chosen Ingredients
Each product is formulated with high-quality, plant-derived ingredients and other carefully selected components. These natural and thoughtful ingredients work synergistically to deliver optimal results.
Non-Allergenic and Safe for All Skin Types
Our products are non-allergenic, making them suitable for all skin types. This ensures that you can use our products with peace of mind, knowing they have been rigorously tested for allergies.
Pediatrician and Dermatologist Tested
Before reaching your hands, our products undergo rigorous testing by both pediatricians and dermatologists. This guarantees that they are safe and effective for use by the whole family, including babies and young children.
For Use on the Whole Body
Whether you're cleansing your face or moisturizing your limbs, our products are versatile and suitable for use from top to bottom. They are perfect for daily skincare routines and can be trusted to deliver consistent results wherever you apply them.
We accept order cancellation before Within 24 hours the product is shipped. If the order is cancelled you will get a full refund.
If for any reason you are not satisfied with the purchased item,You have 30 days after delivery of your order to return an item.
After 30 days of delivery of your order, we will no longer accept returns.
To request a return,please email us at:[email protected] ,We will respond within 24 hours after
the consumer sends the email (except weekends).
If it is a quality issue, please
provide an order number and attach clear photos of the items that represent the
issue.
After we receive the returned order, our Quality Assurance department will
inspect and verify the condition of the item.Upon acceptance of your return, a refund
will be issued to the original form of payment within 1-3 business days.
Items returned without authorization will not be accepted.
The time frame for return
must not exceed 30 days from when the original order was received.
Any promotional
gifts must also be returned with your returned item.
All items must be returned in
their original condition, without scratches or signs of wear, and must not be resized or
altered in any way.
Your return needs to be sent within the given time frame(3-12
working days)
Please make sure you provide us the tracking# and receipt after you
return.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, we will credit the credit limit to your credit card or original payment method within 5 business days (bank processing time frame).
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